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About Captivating Cuba – Tailor-Made Cuba Holiday Experts 2018-04-09T09:19:29+00:00

CAPTIVATING CUBA

We create completely tailored, flexible special journeys through Cuba and beyond, and are totally focused on providing unique experiences for our customers.

Captivating Cuba is a totally independent and fully ATOL bonded boutique specialist tour operator, with more than 25 years’ experience providing high-quality tailormade travel to Cuba and beyond. Our offices are based in Hertfordshire, UK and we also have staff based in France and Spain, as well as a sizeable office in Havana and staff throughout Cuba.

Our friendly, experienced and approachable travel designers are passionate about providing authentic journeys throughout Cuba packed with personality, and we really do care that your holiday with us is special. 

We focus only on Cuba. Completely flexible tailor-made with no restrictions. If it ‘works’ we can arrange it.

  • Independent and fully ATOL bonded boutique specialist tour operator

  • More than 25 years’ experience providing high-quality tailormade travel to Cuba

  • Friendly, experienced and approachable travel designers

  • We have all been to Cuba, experienced our recommendations, and travelled around

  • Long-serving, highly-experienced and friendly team throughout Cuba

  • Able to combine your Cuba holiday with another destination if you so wish

Captivating Cuba Team. Matthew O'Sullivan

WE EXPERIENCE OUR RECOMMENDATIONS

We have all been to Cuba, experienced our recommendations, and travelled around, and are here to make sure that your journey through the island is meticulously planned and skilfully delivered. Our team have tons of think-outside-the-box creative ideas to make every holiday completely individual, plus we really listen to our customers and focus on the little details that are important to you.

Matthew O'Sullivan, Captivating Cuba
Our Staff Knows Cuba, travel regularly to the Island, and experience first hand our recommendations
Our Staff Knows Cuba, travel regularly to the Island, and experience first hand our recommendations
Captivating Cuba. Cuba Reps. We are extremely proud of our long-serving, highly-experienced and friendly team throughout Cuba.

Our Team in Cuba

We are extremely proud of our long-serving, highly-experienced and friendly team throughout Cuba. They support our customers around the clock, and are our heroes!  Our philosophy remains to ensure all our staff have a fun and caring work environment, and we love that our staff bring their personalities to work.

Captivating Cuba. Uk Staff

Our Little Secret

We are experienced and large enough to have our own Havana office and staff throughout Cuba, but we are small enough to know our customers and travel agents individually by name, and spend time on each booking fine tuning the details and adding our special touches. We are very lucky to receive our business mainly through word of mouth recommendations, and repeat business from the fantastic independent travel agents who work with us.

Captivating Cuba. Uk Staff

Working with Communities

We are very active supporting local business and community projects, and maintain great relationships with our suppliers and contacts in the government, business and private sectors, who we have mostly known for many years.

Completely flexible tailor-made with no restrictions. If it ‘works’ we can arrange it. We can book all products in Cuba and have a range of suppliers.

When you book with us, we are able to provide you with everything you’ll need for your tailor-made Cuba Holiday. Visas (Cuba Tourist Cards), Flights, Hotels, Excursions, Car hire or transfers. We will even book restaurants, events, and venues on your behalf should you request it!

With Captivating Cuba, tailor-made holidays needn’t be expensive. We have great long term relationships and direct contracts with our suppliers in Cuba which translate into better prices.

We run our own escorted tours – and do not ‘buy in’ from other companies. We have our own office in Havana and own team of staff throughout Cuba – we do not use third parties resulting in more flexibility, better communication, and we are able to ensure our level of service. It also helps keep our prices very competitive and offer the best value-for-money service in the UK.

Captivating Cuba is a totally independent and fully ATOL bonded boutique specialist tour operator, with more than 25 years’ experience providing high-quality tailormade travel to Cuba.

For your complete peace of mind, your holiday with us is financially protected.

We are also an IATA accredited tour operator and will soon become ABTA and AITO members.

See our ATOL licence status on the Civil Aviation Authority website.

DON’T JUST TAKE OUR WORD FOR IT

Captivating Cuba Reviews on Trustpilot, the independent review service

Havana-Trinidad-Cayo Santa Maria- Havana

Captivating Cuba did an excellent job of making our holiday a fantastic experience. All our pick ups were on time and the taxi drivers who were responsible for the long journeys, incorporating sight seeing tours, were extremely helpful and interesting. Thank you to Carlos and Miguel. The Casa Particulares that were selected for us to stay in, were very good and we were looked after very well indeed. I highly recommend staying in casas as you get a proper feel of the real Cuba and you are supporting the local people. We were made to feel very special and experienced things that no doubt we would not have seen if we had tried to plan our own visit. The hotel resort Melia Buenavista was fantastic. Thank you Captivating Cuba.

Gill Chittenden, on TrustPilot

Excellent holiday

Before going Gemma at the main office answered all my questions and kept me informed. She was very professional and friendly. The tours on offer were perfect for understanding and experiencing the real Cuba. Every day was a new adventure. Mesa the driver with us was so careful at driving, polite and caring and Alexander the guide helped us get the best out of each activity and tour. The variety of excursions in the west of the country were perfect for a 7 day holiday and the three days in the Princesa del Mar at Varadero a perfect relaxing end to a memorable holiday. The Japanese dining experience at the Princesa in Varadero is definitely not to be missed for the theatre and the delicious food. If you want to see the real Cuba the Essential tour is ideal. […]

Havana-Vinales-Bay of Pigs-Trinidad-Santa Clara-Jibacoa

Captivating Cuba was a very good recommendation by a friend. Our trip was well organised to fit in with your wish to tour parts of the island we chose to visit.
Our guide in Havana was Augustine. His knowledge of the history and the extent of the city was impressive. He took us to meet Sonia who confirmed all of or transfers, and she ensured that all of our plans worked.
All of our transfers were on time, as were all of our guides. In Trinidad Juan Carlos was particularly helpful and Omer and Guillamo our driver and guide from Trinidad to Jibacoa provided us with an insight into the history of the Cuban Revolution in Santa Clara.

If anyone plans a trip to Cuba for the first time then we recommend Captivating Cuba […]

Jonathan Smith, on TrustPilot
Captivating Cuba Reviews
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Read More About Captivating Cuba

Simply put, we are the pioneering Cuba experts! We create completely tailored, flexible special journeys through Cuba and beyond, and are totally focused on providing unique experiences for our customers.

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Frequently Asked Questions

Aside from knowing Cuba inside-out, our travel designers have also travelled extensively around nearby Caribbean islands, Central America, the USA and further afield allowing us to combine your Cuba holiday with another destination if you so wish.

We can offer multi-centre holidays (Cuba/Miami, Cuba/New York, Cuba/Mexico, Cuba/Toronto, Amsterdam/Cuba, Paris/Cuba, Madrid/Cuba etc.)

Yes.  We can handle all special interests – no matter how diverse.

We can arrange bucket list ideas too!

We can arrange a wide range of private and shared excursions before travel. We can create one off bespoke private excursions according to client preferences.
Yes. We book restaurants, event, music venues. We also offer celebration items

No. We think it is rather frustrating when you see a price online for a holiday to Cuba, only to discover after you call the travel agent that the actual price is hundreds of pounds higher.

We prefer to give our clients accurate prices based on their requirements.

We have our own office in Havana and own team of staff throughout Cuba – we do not use third parties resulting in more flexibility, better communication, and we are able to ensure our level of service
No deposit up front – we first confirm your itinerary (wherever possible where air ticket type allows)
We run our own escorted tours – and do not ‘buy in’ from other companies

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