Project Description


Resorts featuring Family Concierge by Paradisus
Paradisus Los Cayos. Cayo Santa Maria, Cuba
Family Concierge by Paradisus
- Dedicated exclusive family concierge service designed especially for families in selected Paradisus hotels
- A dedicated luxury area of the hotel featuring private family swimming pool, beach area, exclusive restaurants and bars, personalised family service with lots of extra benefits for children
Family Concierge is the ideal choice if you are looking for a superior and special experience, and offers guests spacious upgraded rooms with a private concierge service and a wide range of unique upgraded child friendly facilities.
The concierge service includes a small team of butlers on hand to assist guests with all individual requirements. From attending to the room, making restaurant or service reservations or offering local guidance and information, the butler is at the guest’s disposal to ensure a relaxing, enjoyable and peaceful stay in the Family Concierge section.
Benefits of Family Concierge by Paradisus include
Personal concierge assistance throughout your stay in the Family Concierge area
A range of exclusive Junior Suites and Suites in a separate dedicated area of the hotel with special amenities and services for children
Exclusive and private family and adult swimming pools only for Family Concierge guests
Exclusive area of the beach with sun loungers and private beach bar serving drinks and snacks
Family Concierge private lobby and lounge area with a bar, coffee shop, snacks and WIFI included
A choice of exclusive family friendly a la carte restaurants for Family Concierge guests with reservation service
A selection of exclusive bars offering premium brand drinks, adult and child cocktails and light meals and snacks with some bars open 24-hour
Supervised baby and children’s clubs with children’s facilities, mini buffet, juice bar and activities, toys and games for children
Families, children and teens activity programme
Outdoor play area and equipment for children
PlayStation games room, reading room with a variety of books and board games and TV room with children’s TV channels
Complimentary WIFI service in the lobby and rooms
Babysitting service available with charge and 24 hours’ notice
24-hour room service to all Family Concierge rooms of drinks, meals and snacks including premium branded drinks
Personalised stocked room mini-bars including drinks for children
Bathrobes and slippers for adults and children in the room and amenity kits for children
Porterage luggage service to and from the room and assistance with unpacking or packing if required
Reservations service at Family Concierge restaurants and all speciality restaurants in the general hotel area
One complimentary hydrothermal Spa circuit per adult per stay
Discount on all Spa Treatments at the YHI Spa with priority reservations
Priority reservations for all nautical and land sports reservations at the hotel
In Varadero Family Concierge hotels, unlimited green fees at Varadero Golf Club and priority tee off time bookings
À la carte dinner service in your room
Bath salts and romantic preparation of Jacuzzi baths in selected rooms
Children’s fun bath preparation in the room with bubbles and more
VIP bathroom amenities
Pillow menu and in selected rooms bed linen menu
Beach bag for towels
Evening turndown service in the room with children receiving milk and cookies.
Photo Galleries. Family Concierge by Paradisus in Pictures

Family concierge rooms at selected Paradisus Hotels in Cuba include a range of exclusive Junior Suites and Suites in a separate dedicated area of the hotel with special amenities and services for children. The ideal choice if you are looking for a superior and special experience. See our Picture Gallery !

Dining Experience at Paradisus Varadero Family Concierge. The concierge service includes A choice of exclusive family friendly a la carte restaurants for Family Concierge guests with reservation service and selection of exclusive bars offering premium brand drinks, adult and child cocktails. View the Gallery.

Family Concierge is the ideal choice if you are looking for a superior and special experience, and offers guests a wide range of unique upgraded child friendly facilities. Family Concierge includes private access to the hotel and Exclusive swimming pool and children’s pool with splash and play park. View the Gallery.